Qualifications:

• Minimum education: Vocational High School (SMK) / Diploma (D3) / Bachelor’s Degree (S1) in Information Technology, Information Systems, or related field.
• Minimum 3 years of experience as an IT Support / IT Helpdesk.
• Strong understanding of basic networking (TCP/IP, LAN/WAN, DNS, DHCP) and able to perform network troubleshooting (internet connectivity, IP conflicts, etc).
• Experience in printer setup and troubleshooting (local and network printers).
• Familiar with NAS systems (Synology or similar).
• Experience working with MikroTik RouterOS.
• Proficient in installation & configuration of Windows OS, software, and troubleshooting hardware & software issues
• Experience managing corporate email systems (Google Workspace / Outlook).
• Understanding of basic network configurations such as IP Addressing, NAT, Firewall, and bandwidth management.
• Able to work independently, responsive, and possess strong problem solving skills.
• Location : Central Jakarta